Pacific HealthWorks, LLC
  • 898 N. Pacific Coast Highway | Suite #600 El Segundo, CA 90245
  • info@pacifichealthworks.com

Services

Our Services

What we do for you

As healthcare constantly evolves, PHW identifies the needs and opportunities of our clients to develop efficient solutions that improve the hospitals and communities we serve.

Reporting and Analytics

Reporting and Analytics

  • Dashboard Analytics & Reporting Toolkit (DART)
  • DART is our customizable in-house reporting platform. Key metrics and benchmarks help drive important decisions that are based on data

  • STATHealth
  • Practice Management platform created as a one-stop-shop for providers to access all critical resources in real time

Physician Support Services

Physician Support Services

  • Scheduling
  • Internally developed scheduling program perfectly attached with well-trained and efficient scheduling professionals

  • Credentialing
  • Experienced credentialing professionals obtain, verify and assess the qualifications of providers for efficient credentialing & privileging with Medical Staff

Revenue Cycle

Revenue Cycle

  • Billing & Collections
  • Timely processing of accurate medical bills and diligent follow-up with patients and payors

  • MIPS Management
  • Focus on quality, improvement activities, cost and promoting interoperability for desirable scores whether submitting by individual or by practice.

  • Early Out Program
  • Early Intervention and a customer-oriented approach lead to fewer accounts sent to collections

Practice Management

Practice Management

  • Compensation Management
    • Services include:
      • Payroll Management
      • Reimbursement Methodology
  • Contract Management
    • Services include:
      • Legal Oversight
      • Provider Agreements
      • Contract Negotiation
      • Vendor Agreements
      • Payor Agreements
  • Corporate Management
    • Services include:
      • Entity formation, maintenance and consultation
  • HR and Legal Support
    • Services include:
      • Drafting Employee Policies and Handbook
      • Written compliance program and implementation
      • Employment labor law advice and support
      • Litigation support and management
      • Training and education
Value-Added Program Management

Value-Added Program Management

  • In-House Encounter Application
  • Enables capture, tracking, and proper documentation of all in-house encounters for accurate billing

  • CME Program
  • Each service line has one of the few internally run and managed CME programs in California

  • RECOVER Patient Satisfaction Program
  • Designed with tools and processes to drive more responses, real time service recovery, and higher contracted survey scores.

  • Ultrasound Program
  • Through the use of a mobile ultrasound tool, additional revenue and improved outcomes are driven through ultrasound encounters

  • Clinical Education Platform
    • Convenient access to
      • Clinical Protocols and Flowcharts
      • Clinical Procedures
      • Clinical Presentations and Podcasts
    • Enroll your PAs and NPs in our Advanced Practice Practitioner Academy
  • Website Design and Maintenance
  • Websites built and monitored to increase digital media presence, generate leads, and convert them to revenue

Financial Services

Financial Services

  • Accounting
  • Financing
  • Benefits
  • Tax
Risk Management

Risk Management

    14-Point Risk Management Program

    • Recruiting and Hiring
    • Orientation Program
    • Performance and Motivation
    • Complaint Management
    • Customer Service Focus
    • Quality Improvement
    • Documentation Methods
    • Communications
    • Continuing Education
    • Regulatory
    • Claims Management
    • Site Risk Management
    • Incentive Programs
    • Disciplinary and Physician Support

Ancillary Services

Ancillary Services

  • Scribes
  • Access to our in-house Scribe Program

  • Telemedicine
  • Supplement in-person patients with virtual visits